Effective Date: 15/11/2024
Welcome to Askamo! Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect information from you to provide a better shopping experience and improve our services. The information we collect includes:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (e.g., credit card or payment method, processed securely through third-party payment gateways)
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Website usage data, such as pages visited and time spent on our site
2. How We Use Your Information
The information we collect is used for the following purposes:
- Order Fulfillment: To process and deliver your orders, including confirming purchases and handling returns.
- Customer Support: To respond to your inquiries, provide assistance, and improve our support services.
- Personalization: To tailor our website, recommendations, and promotions to your preferences.
- Marketing Communications: To send you updates, special offers, and newsletters, with your consent.
- Improvement of Services: To analyze website usage and enhance the functionality and performance of our platform.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: With trusted partners who assist us in delivering services, such as payment processing, shipping, and marketing.
- Legal Compliance: When required by law or to protect our legal rights, we may share your information with authorities or other entities.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement robust security measures to safeguard your information, including encryption, secure servers, and regular monitoring of our systems. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights concerning your personal information:
- Access and Correction: Request access to the data we hold about you and correct any inaccuracies.
- Deletion: Request the deletion of your data, subject to legal and business obligations.
- Opt-Out: Unsubscribe from marketing emails and communications at any time.
- Restriction: Restrict or object to certain processing activities.
To exercise your rights, please contact us at info@askam.se.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, personalize content, and provide a seamless shopping experience.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@askam.se
Address: Nya Torggatan 2A, Torsby, Sweden
Thank you for trusting Askamo with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.